Shopping Cart

View Cart
Your shopping cart is empty

    Moving &
    Storage Supplies

    Packing Calculator

    Estimate Your Supply Needs

    Launch Calculator

    Find Storage

    in your area

    City, State or Zip

    Shipping Policy at Public Storage

    Shipping Policy

    Shipping Policy

    This Shipping Policy was last updated May 23, 2014

    Sales of packaging supplies via are transacted, managed and fulfilled by Pratt Retail Specialties, LLC and in partnership with Public Storage.

    Shipping Options

    Order characteristics such as size, weight and distance will determine the method for delivering your order. Orders will ship via courier, parcel services such as UPS and FedEx or motor freight. The freight method will be selected by Pratt Retail Specialties based on optimizing the fastest and least expensive method of delivering your order.

    All freight and shipping costs are estimated at the time of your order with the exception of items that are sold with freight inclusive pricing. For individual items, kits or orders showing “Free Freight”, no freight or shipping charges will be applied. Any applicable freight charges will be charged when your order is placed. No additional freight charges will be applied after your order is placed and freight charges displayed at the time of order if applicable are considered final.

    Free Shipping Policy

    If your order is over $75, we'll ship it free anywhere in the contiguous USA! Talk about simple.

    Don’t worry, we don't skimp on shipping. We ship your orders via UPS and several other premium carriers to provide you with the fastest and most reliable service available.

    Flat Rate Shipping Policy

    $7.95 Flat Rate shipping for orders less than $75.00.

    You don’t have buy large quantities to get a deal on shipping. At Public Storage if your order is less than $75, we only charge a flat rate of $7.95 for your entire order.

    We Ship Fast!


    • Orders received after 2pm local time will ship the next business day
    • Please allow 1 – 5 days from the day of shipment for arrival of your order

    Holiday Schedule

    Pratt Plus distribution centers shipping supplies via will be closed to honor the following holidays during which time, orders will not be shipped:

    • New Years Eve Day
    • New Years Day
    • Easter/Good Friday
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Day
    • Friday After Thanksgiving
    • Christmas Eve Day
    • Christmas Day

    TRACKING YOUR ORDER will assist you in tracking the progress of your order by providing a series of email communications confirming your order as well as notification your order has shipped.


    An email notification will be sent to your email address to confirm your order within 24 hours of the order being placed. This email will contain the order details, payment details and estimated arrival time for your order. If the information you receive in the email is incorrect, please contact our customer service department immediately at 1-855-872-7954 or via email at


    You will receive a second email once your order has shipped. For orders shipping via UPS or FedEx, you will also be provided a tracking number for the order. For orders sent via courier or common carrier, tracking information may be limited or unavailable. This email will contain the shipping information with the estimated date of delivery. For any additional questions related to your order, please contact our customer service department immediately at 1-855-872-7954 or via email at


    Within your email notifications a link will be provided allowing you to access tracking information and details of your order. Please click this link at any time to review your order status. For any additional questions related to your order, please contact our customer service department immediately at 1-855-872-7954 or via email at

    ORDERS OUTSIDE THE CONTINENTAL U.S. currently services the Continental United States. Online ordering and delivery are not currently available to residents of Alaska, Hawaii, Puerto Rico, Guam or the U.S. Virgin Islands.